Terms of Use
1 General
1.1 The TTK learning platform for training and other special courses, administered by Tallinna Tehnikakõrgkool/TTK University of Applied Sciences (herinafter TTK) and located at https://koolitus.tktk.ee , hereinafter referred to as the learning platform, is an instance of Moodle, an open source learning management system
1.2 The learning platform provides instructors with the opportunity to create and manage e-learning courses, and students, with the opportunity to take part in these same courses.
1.3 A learning platform user is a natural person possessing a learning platform account.
1.4 A user may use the learning platform only after agreeing to all terms of use.
1.5 Use of the learning platform means primarily the use of the platform to take part in learning activities or carry out instruction.
1.6 Full use of the platform requires a personal account. Very limited access is also provided to guests.
2 Creation and deletion of Moodle accounts
2.1 In the case of foreign university students and instructors taking part in learning platform courses through their own university's Moodle (using the LTI external tool plugin), accounts are created automatically on the basis of data from their own Moodle (first name, last name, and e-mail address).
2.2 In the case of other learners and instructors or trainers, to create an account, you must register as a user following the link provided on the learning platform's login page. After filling out and submitting the form, you will be sent a confirmation email.
2.3 LTI users will have immediate access to the desired course, while other users will require a course "key", which will be provided by the instructor, trainer, or TTK support staff.
2.4 All users are ensured access to their learning platform accounts for up to six months after their last login. They may also apply to have their account deleted earlier using the related link on their profile page.
2.5 The deletion of an account is final. The account and all data related to the account in the Moodle database can not later be restored.
3 The Rights, Obligations, and Responsiblities of Users
3.1 The instructor or trainer has the right to provide guest access to a course (with or without a key). Guests will have access to the main page of the course and all study materials but will not have access to forum postings, and they will not be able to take tests or submit assignments.
3.2 Every account is associated with a user profile. Every user has the right to change their profile data at any time: for example, by changing their name or email address or by adding a profile picture.
3.3 Each user is responsible for the correctness of personal data in the profile.
3.4 Each user is responsible for the data exchange arising from the use of external services through the learning platform.
3.5 A user must take all reasonable measures to prevent third-parties from gaining access to their account (e.g., by keeping their password secure). If a user suspects possible unauthorized access to their account, learning platform support should be contacted immediately at haridustehnoloogid@tktk.ee.
3.6 A user can update a password at any time, using the link provided on the login page.
3.7 A user is prohibited from acting in any way which might impair the functioning of the learning platform or would otherwise be considered illegal. Upon the discovery of such activity, the TTK reserves the right to restrict the involved user's access to the learning platform.
3.8 Prohibited activities include, but are not limited to, overloading the learning platform with requests, uploading unsafe or illegal content, copyright infringement, attempts to gain access to another user's account, or engaging in or abetting any other objectionable behavior.
3.9 A user must be sure that any file uploaded to the learning platform has been correctly formatted and is readable by the system and that any text entered in the learning platform does not contain any extraneous code (html, css, etc.) and is correctly formatted (correctly uses text filters, etc.).
3.10 A user can use their account with external services that are not under the control of the TTK. This external service may, for example, be a course in another university's Moodle.
3.11 A user may receive learning platform notifications related, for example, to posts in forums they are subscribed to, calendar reminders, etc. Notifications can be turned off in the user's message preference settings (under profile settings).
3.12 A user has the right to unenrol themselves from a course. If before the end of the course, the user wants to re-enrol in the same course and restore their course data, they must contact learning platform support at haridustehnoloogid@tktk.ee.
4 TTK rights, obligations, and responsibilities
4.1 The TTK has the right to use the learning platform for the purposes of carrying out instruction, research, and administrative work. The service is provided 24 hours a day, 7 days a week, except during scheduled maintenance times.
4.2 The TTK must ensure the correspondence of a user's role with their rights and prevent unauthorized persons from gaining access to learning platform courses.
4.3 The learner must be ensured access to a course for its expected duration. When a course ends, the instructor or TTK support staff has the right to remove the learner from the course and delete all associated course data.
4.4 For the purpose of improving ease of use, the TTK has the right to integrate the learning platform with external services (e.g., Zoom, Teams Meeting, BigBlueButton, Matlab, Opencast).
4.5 The learning platform is hosted on the TTK's own servers, and server and database software are regularly updated.
4.6 Learning platform downtime is generally scheduled outside of normal working hours, and downtime notifications appear on the learning platform homepage.
4.7 Automated course backups are carried out once a week. A course is not backed up if no changes have been made since the last backup. A maximum of two backups are kept for each course, a minimum of one. One will be deleted if it is older than 6 months. Automated backups include student data and logs for up to 60 days. Instructors or trainers may also make backups of their courses, but user data will not be included.
4.8 The TTK has the right to archive a course upon the termination of employment of its author. Archived courses are made available to other instructors or trainers as teaching resources.
4.9 The TTK offers full technical support. Support staff can be contacted at haridustehnoloogid@tktk.ee or individually using the contact form on the learning platform homepage.
4.10 The TTK bears no responsibility for the content of user submissions or content of materials and activities made available in a learning platform course.
4.11 The TTK is not responsible for disruptions of service due to circumstances beyond its control.
4.12. The present site policy may be unilaterally modified by the TTK, and after modification, all users will be required to indicate their acceptance when they next log in.
5 Protection of Personal Data
5.1 The TTK processes personal data only for the purpose of creating user accounts and facilitating the teaching process.
5.2 For more effective operation, Moodle uses cookies. The Moodle session cookie is an essential cookie that provides continuity, allowing a user to remain logged in when navigating from page to page during a Moodle session. When a user logs out or closes the browser, the cookie is automatically destroyed both in the browser and on the server. The Moodle ID cookie is a non-essential cookie used to store a user's username and language setting for convenience.
5.3 The TTK will disclose personal data only to learning platform administrators and managers, to users with the teacher role, and to other persons if it should be required by law. Teachers in a course can see the following personal data of course participants: full name, email address, institution, and activity logs (incl. IP addresses). Participants in a course see the full names (and city and country if entered in the profile) of other participants.
5.4 User actions are recorded in learning platform logs. Course logs show only those actions connected with a particular course context. Course logs help to monitor participation and are the basis of learning analytics plugins. Learning platform logs (including course logs) are kept for 365 days.
5.5 The TTK may access or process any personal data stored on the learning platform when providing technical support or analyzing course activity and assessing service quality.
5.6 A user may request a copy of all personal data stored on the learning platform using the related link on their profile page.
5.7 For more information on the protection of personal data and its processing at the TTK, visit https://www.tktk.ee/isikuandmete-tootlemine/or contact the school at andmekaitse@tktk.ee.